Product Manager

ShopThing is looking for a tech-savvy Product Manager to join our incredibly talented team in Toronto. You will be responsible for guiding the success of our commerce platform products and leading the cross-functional team that is responsible for improving it. You will work closely with the Product Owners to set the strategy, roadmap, and feature definition for our line of products.

The Product Manager will work closely with multiple teams (Engineers, Creative and Business) and will be required to have strong communication and people skills. 

If you are a motivated, smart, and driven individual who wants to work in an energetic and collaborative environment with outstanding growth potential, then this is the opportunity for you!  

Responsibilities:

  • Identify market requirements for current and future products by conducting market research as well as in-field user research

  • Develop and feature roadmap for the product lines by understanding the industry trends, competitor landscape and overall solution given by the development team

  • Develop and implement company-wide go-to-market plan, managing cross-departmental activities to execute plans.

  • Responsible for overall industry trends, to define the business model, business objectives and drivers, and to articulate business needs, opportunities and requirements

  • Document and update business requirements for project needs and translate business requirements into accurate user stories, use cases, and process flows for Agile project needs with precise, acceptance criteria to be used by the development teams

  • Ensure written documentation is clear, understandable, audience appropriate and accurately captures the key information required for a quality solution that meets business needs

  • Work with the team for user testing implementation to achieve signoff, and continue to move the project toward go-live

  • Create models, specifications, diagrams, and charts to provide direction to technical team members where needed

  • Responsible for product launch and release plans.

  • Monitor and analyze new technologies and inform management of their potential applications to our business

  • Develop and when necessary deliver concise and meaningful presentations for internal

  • and external audiences

Requirements:

  • Bachelor’s Degree or equivalent work experience combined with some postsecondary education

  • Product or Project Management certification a plus.

  • Minimum of 3+ years experience in Product Management, within the tech industry

  • Demonstrated success defining, launching, and maintaining excellent products

  • In-depth experience with Microsoft Office products (Word, Excel, PowerPoint, Visio)

  • High level of proficiency demonstrated in a business environment with the last 3 years in the following: Excellent knowledge of the Digital platforms, Preferably: Mobile First Development environment, Agile Development (Scrum)

  • Ability to manage and prioritize multiple tasks, operate under pressure, and meet deadlines

  • Detail-oriented, organized, flexible, highly-motivated team player

  • Digital problem-solving approach, ability to clearly communicate business problems and proposed solutions to the client.

  • Create User Stories & Acceptance Criteria for compelling features

  • Strong interpersonal and communication skills, with the ability to present in a group setting

Qualities & Attributes:

  • Possesses a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality

  • Conducts market research including working in the field to understand target audience needs and issues, and find innovative solutions for existing and new market segments

  • Stays on top of current trends and develops long term plans for the success of the product line

Duration: Full Time